The Seven Expectations Model

It is increasingly clear that the behaviour traits of great organisations who achieve great results and have developed ‘secure based leadership’ throughout the organisation are a significant factor in their success.

The traits that we see making up these expectations are:-

• Accept accountability
• Take responsibility
• Curiosity
• Focus on effectivity
• Generous listening
• Straight talk
• Empowerment

Successful organisations are built upon people, behaviours and effective relationships, hence we need to ensure there are opportunities for employees to develop and that secure based leadership is at the heart of the organisation and to embed these values into the ways of working, creating high performance working practices and increased organisational performance.

The seven expectation traits ensure that we have a set of shared core behaviours and culture that delivers the organisation’s strategy and core values. They also apply to all roles and levels in the organisational structure.

Acknowledgement: Thanks to Lucy Webb – HR at Xtrac for her insightful contribution

Dave Manning

DM Integration Ltd (DMi)

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